online reputation so important it's huge today everybody looks online for reviews before they call you where they fill out a form they first search your brand name and the word reviews on search engines like Google and if you don't look good or you don't have a reputation at all you're losing out on a lot of business in fact studies show recently that 86% of people when they go to your website and do
some research and decide they might want to call you before they pick up that phone that go to Google and they search for your name and the word reviews if that looks good they then reach out but if it doesn't or there's no reviews at all you're missing out on that business so it's hugely important and in these six tips we're going to show you how you can improve that tip number one capture
reviews from your past customer that's the easiest of all if you don't have any reviews or you don't have very many reviews first thing you want to do is send out for feedback to your past customers so the way that we recommend doing that send them out an email blast if you've had a thousand pass customers let's say you're going to want to email those thousand customers for feedback on your business don't
be afraid of bad reviews maybe have in your email a suggestion for them to if they have a good experience with you to click to leave a review and if they had a bad experience when they click there maybe you send them to a feedback form kind of funneling that traffic but capturing those good reviews the main thing is you want to capture that feedback and it's not so important to have every
review be 5 stars it's actually okay to have some four stars and three stars and some lower ratings too because when people are looking at you and doing some research they're going to see that this is authentic if it's all 5 stars that might raise a red flag to them maybe think that your game in the system somehow so don't be afraid to get some low ratings for the most part if you
do a great job which I'm sure you do you're going to get great reviews and overall you're going to get a lot more reviews which is going to help grow your online reputation tip number two okay so you've captured all these reviews from past customers but what about customers moving forward what you're going to want to automate that the best way that you can if you send out any invoices if you send out any
notifications or newsletters or thank-you notes after you do business anything like that you're going to want to try to automate those processes so try to update those templates your invoice template or your maybe your email signature or your thank-you emails that you send...
See more here: https://www.youtube.com/watch?v=SCi_pXudgCk
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